Assistant Store Manager Jobs

About The Position

Requirements

• Must be at least 18 years old.
• Availability to work and/or support all shifts, including weekends and holidays.
• Valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
• Strong customer service skills.
• Ability to thrive in a fast-paced environment and work both independently and in a team-leadership role.
• Ability to perform assigned duties accurately and with minimal supervision.
• Ability to perform mathematical calculations for transactions, shift reports, and product counts during vendor check-in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability to work in coolers at temperatures as low as 30 degrees for up to one hour and in freezers as low as 0 degrees while moving and positioning products.
• Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Ability to stand for up to nine hours per shift.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successfully completing a pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• Prior management or leadership experience.
• High school diploma or GED equivalent.
• Experience in retail sales.

Responsibilities

• Provide excellent customer service by engaging customers, encouraging the store team to do the same, greeting and thanking customers courteously, supporting peak hours, handling complaints, and completing transactions accurately and efficiently.
• Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment upkeep, cleanliness, opening and closing, scheduled operating hours, and food programs and safety.
• Assist with marketing programs and merchandising, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
• Assist with general store operations and supervise shifts in the manager’s absence; provide input on performance evaluations and disciplinary action; promote food service and safety; and help train new employees on company policies and procedures.
• Maintain timely and professional communication with customers, vendors, employees, and management about store operations.
• Understand store finances and profitability; control merchandise and cash shortages and other expenses; prepare for and participate in inventory audits; perform loss-control functions; and help meet or exceed sales and controllable-expense goals.
• Assist with recruiting, training, coaching, and developing associates; set a professional example; create a positive work culture and promote teamwork; and lead the team in following applicable local, state, and federal regulations.
• Use store technology, including point-of-sale systems, computers, and hand-held devices; perform calculations for making change, shift reports, and product counts.