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Assistant Store Manager

Once Upon A Child TimoniumTimonium, MD
Onsite

About The Position

Join Once Upon A Child, North America’s #1 children’s resale franchise, where we make style affordable and sustainable for families every day. We’re looking for a high-energy leader who wants to run a store like it’s their own —driving sales, developing a team, and creating an exceptional experience for families in a fast-paced resale environment. At Once Upon A Child, this is not traditional retail. Our inventory changes daily, our customers both shop and sell to us, and no two days look the same. If you thrive on momentum, decision-making, and leading from the front, this role is built for you. This position is a true leadership role, partnering closely with the General Manager and serving as the person who sets the tone, pace, and performance of the store.

Requirements

  • 3+ years retail or customer-facing experience
  • 2+ years leadership or supervisory experience
  • Proven ability to coach and develop a team
  • Strong communication and decision-making skills
  • Comfortable handling cash and store operations
  • Flexible schedule (weekends and some holidays required)
  • Ability to stand, move, and lift up to 40 lbs

Nice To Haves

  • Wants to grow into a Store Manager role

Responsibilities

  • Take full ownership of your shifts— leading the team, making decisions, and driving results
  • Hit daily and weekly sales and performance targets
  • Coach and develop a team of 8–15 associates to deliver fast, friendly service
  • Maintain a full, clean, and highly shoppable sales floor at all times
  • Execute product drops, promotions, and merchandising strategies with urgency
  • Keep the buy counter running efficiently while ensuring strong inventory flow
  • Step in wherever needed— you set the standard for the team
  • Build a culture of accountability, energy, and results
  • Coach in real-time—recognize wins and address performance gaps quickly
  • Support hiring, training, and developing future leaders
  • Lead by example— your pace becomes the store’s pace
  • Own daily operations: opening/closing, cash handling, scheduling support
  • Evaluate incoming product with confidence and consistency
  • Ensure strong merchandising and inventory flow at all times
  • Maintain a clean, organized, and efficient store environment

Benefits

  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Paid time off
  • Competitive hourly pay + performance-based incentives
  • $250 Shopping Spree Bonus after 90 days (20+ hrs/week)
  • Weekly pay
  • 30%+ employee discount
  • Paid time off, sick leave, and holidays
  • Medical reimbursement stipend + 401(k) eligibility
  • Paid training + leadership development
  • Full and part-time positions
  • Competitive pay
  • Flexible schedules that complement your busy life
  • A great employee discount

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