214 FT Assistant Manager - Store

Ashley Stewart, Inc.•Miami, FL

8d•Onsite

About The Position

The Assistant Manager is responsible for executing operational, merchandising, and managerial functions during their assigned shift. When the Store Manager is absent, the Assistant Manager serves as manager-on-duty, overseeing daily store operations and supervising Sales Associates. The role partners with the Store Manager to drive sales, provide an exceptional customer experience, maintain store standards, and develop the team. Ashley Stewart is a fashion retailer offering fashion-forward, well-tailored, affordable clothing through stores across the United States and online. The company describes its philosophy as grounded in fair play, hard work, teamwork, and integrity, with a focus on customer trust and an inclusive, welcoming shopping experience.

Requirements

High school diploma or equivalent.
Two to three years of prior retail experience.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Ability to apply retail math principles.
Excellent computer skills and ability to use a point-of-sale system.
High initiative and accountability.
Demonstrated ability to prioritize multiple initiatives.
Detail-oriented and consistently meets deadlines.
Ability to lift 30 pounds and frequently push, pull, bend, and stretch.
Ability to stand for 8–10 hours a day.
Ability to use ladders or other equipment for store and merchandising maintenance.
Ability to work a flexible schedule that includes some holidays, most weekends, and/or late evenings.
Minimal travel may be required, such as for district meetings or banking duties.

Nice To Haves

One year of prior supervisory experience is preferred.

Responsibilities

Drive sales to achieve and exceed the financial plan; evaluate business performance with the Store Manager and take steps to improve results.
Help set and monitor individual and store goals, manage expenses, and maintain accountability for store operations, associate development, and financial contribution.
Ensure funds and merchandise are handled according to company policy and procedures; manage merchandise effectively.
Help schedule at least one grassroots event per quarter and use social media to support store events, recruiting, and sales.
Support initiatives to drive private-label credit card applications and email capture, and build relationships with community organizations, churches, and retailers.
Provide exceptional customer service, maintain store zones for effective selling, and serve as a product-knowledge resource for customers and Associates.
Model company values and hold Associates accountable for product knowledge, customer service, and company values.
Partner with the Store Manager on store matters and maintain operating standards in accordance with the Policy and Procedures manual.
Help create and revise the store schedule to align with selling expense and productivity.
Work with Associates to maintain store neatness, maintenance, and cleanliness; execute merchandise displays and visuals that enhance the brand.
Assist with supply orders and inventory monitoring, and communicate issues to the Store Manager and District Manager.
Assist in recruiting candidates and recommend strong candidates to the Store Manager.
Help train and coach staff, build bench strength and career paths, and support succession planning.
Conduct Take 5 meetings to communicate daily company and store updates.
Coach and provide ongoing feedback to Associates to support compliance with company policies and procedures.
Manage time effectively for self and Associates.
Attend district meetings or perform banking duties when needed.