Assistant Manager - Chinatown, NY

StorageMart | MMS • New York, NY

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About The Position

StorageMart is hiring an Assistant Store Manager in Chinatown, NY, at $18.00 per hour. The role supports daily store operations, customer engagement, sales goals, and business growth. The assistant manager provides customer assistance, handles account and payment processes, opens and closes the office, and performs light property maintenance and cleaning. The position may also involve supporting nearby store locations to maintain company standards.

StorageMart describes its service approach through the core values Easy, Clean, and Service. It is an independent self-storage company serving customers across the U.S., Canada, and the U.K.

Requirements

• Retail, sales, or customer service experience is preferred; training is provided.
• Excellent communication and problem-solving skills.
• Strong attention to detail and organizational abilities.
• Comfort performing light maintenance and outdoor work.
• Basic computer skills, including email, data entry, and account management.

Nice To Haves

• Retail, sales, or customer service experience.

Responsibilities

• Support the Store Manager with daily operations, sales goals, and business growth.
• Provide friendly, professional customer service in person, over the phone, and via email.
• Open and close the office and perform light property maintenance and cleaning.
• Assist customers with rentals, account setup, payments, and general inquiries.
• Manage account records, billing, and collections.
• Occasionally support nearby store locations to maintain consistent company standards.

Benefits

• Company-supported retirement plan contributions.
• Growth opportunities to learn the business and advance a career.
• Recognition programs, including milestone awards, company events, and rewards through Bucketlist.
• Supportive, family-owned team culture that values employee ideas and contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed