Assistant Manager - Chinatown, NY

StorageMart | MMS • New York, NY

9d • Onsite

About The Position

StorageMart is hiring an Assistant Store Manager to support daily operations, customer engagement, and the overall success of its Chinatown, New York store. The role helps deliver the company’s Easy, Clean, Service values by maintaining a clean facility, providing a seamless customer experience, and delivering exceptional service. The position may occasionally support nearby store locations.

Requirements

• Excellent communication and problem-solving skills.
• Strong attention to detail and organizational abilities.
• Comfort performing light maintenance and outdoor work.
• Basic computer skills, including email, data entry, and account management.

Nice To Haves

• Retail, sales, or customer service experience is preferred; training is provided.

Responsibilities

• Support the Store Manager with daily operations, sales goals, and business growth.
• Provide friendly, professional customer service in person, over the phone, and via email.
• Open and close the office, and perform light property maintenance and cleaning.
• Assist customers with rentals, account setup, payments, and general inquiries.
• Manage account records, billing, and collections.
• Occasionally support nearby store locations to maintain consistent company standards.

Benefits

• Company-supported retirement plan contributions.
• Growth opportunities to learn the business and advance your career.
• Recognition programs, including milestone awards, company events, and rewards through Bucketlist.
• Supportive, family-owned team culture that values employees’ ideas and contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed