About The Position

JD Finish Line is hiring management team members for its Macy’s store in Micronesia, Dededo, Guam. Management team members oversee daily store operations, lead and develop employees, deliver strong customer experiences, and contribute to sales, profitability, and company growth. The role includes recruiting, training, and coaching staff; managing merchandise, inventory, budgets, and store presentation; ensuring compliance with company policies and safety requirements; and supporting local marketing and community relationships. Managers are expected to identify operational improvements and may take on additional duties or projects. Depending on operational needs and career growth, relocation to another company location may be required. Assistant Store Managers must have open availability for the hours needed to open and close the store, work a minimum standard week of five days, and average 44 hours per week, with increased hours during peak periods. Supervisors must be available for opening and closing hours and have at least five days of availability, with a minimum standard work week of 30 hours. All management staff must be available on weekends and holidays. The position requires reliable transportation, punctuality and regular attendance, and the ability to communicate and perform business-related tasks in English. The role is performed in a moderately noisy retail setting. It involves prolonged standing, bending and kneeling, reaching and pulling, possible ladder or stair use, and regular lifting of items weighing 5–25 pounds, with heavier items possible in some circumstances. Good vision, including color differentiation, is required. Applicants must be at least 18 years old. Reasonable accommodations may be made as required by law.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for customer service and creating positive shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency with retail management software and basic computer applications.
  • Assistant Store Manager: open availability for store opening and closing hours, a minimum standard work week of five days, and an average standard work week of 44 hours; hours may increase during peak sales periods.
  • Supervisor: availability for store opening and closing hours, at least five days of availability, and a minimum standard work week of 30 hours.
  • All management: weekend and holiday availability; punctuality and regular attendance; and reliable transportation.
  • Ability to speak English clearly with customers and supervise staff, and to read and write English and perform business-related mathematics.
  • May be required to move to different company locations based on operational needs and career growth.
  • Ability to meet the stated physical demands, including prolonged standing; stooping, kneeling, reaching, and pulling; possible ladder or stair use; regular lifting of 5–25 pounds and occasionally heavier items; and good vision including color differentiation.
  • Must be at least 18 years old.

Nice To Haves

  • High school diploma or GED equivalent.
  • Two or more years of retail leadership experience, strongly preferred; equivalent combinations of education and experience are also acceptable.

Responsibilities

  • Recruit, train, and develop team members; set goals and provide ongoing feedback.
  • Create a strong customer experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits
  • Retirement plans
  • Employee discounts
  • Professional development and career advancement opportunities
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