Assistant Store Manager

Shoe Carnival • Gurnee, IL

12d • Onsite

About The Position

Shoe Carnival is seeking a dependable, energetic Assistant Store Manager to oversee daily store operations and support the team. In this full-time, onsite role, the Assistant Store Manager serves as a key holder, leads by example, and helps create a fun, customer-first store environment. The position supports the General Manager in reaching sales goals and includes customer service, associate training, task coordination, merchandising, cash-handling, and loss-prevention duties.

Requirements

• Strong communication and leadership skills.
• Great customer service skills and a positive attitude.
• At least 2 years of retail or customer service experience.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Must be at least 18 years of age due to keyholder responsibilities, including store opening and closing and equipment use.
• Able to stand, walk, and lift up to 25 lbs.
• Comfortable bending, reaching, and working on your feet.

Nice To Haves

• Previous supervisory experience.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe and till counts, and cash reconciliation.
• Follow and promote loss-prevention procedures.

Benefits

• Friendly, team-focused environment.
• Great experience for future retail managers.
• Hands-on leadership training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed