Assistant Store Manager
Genuine Parts Company • Killeen, TX2d
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Assistant Store Manager
Genuine Parts Company•Killeen, TX
About The Position
The Assistant Store Manager supports the Store Manager across store functions and helps operate the NAPA retail store while maintaining active, customer-facing sales responsibilities. The role oversees completion of counter sales, inventory and receiving, delivery coordination, housekeeping, and other operations by coaching team members, monitoring progress, and stepping in when needed to maintain standards and store continuity. It is designed as a development pathway to becoming a Store Manager. The position may require overtime based on business needs and keyholder duties, including opening and closing the store.
Requirements
- High school diploma or equivalent.
- Leadership experience.
- Experience in the automotive aftermarket service industry or automotive hobby/DIY world, or willingness to learn about automotive products and services.
- Customer-care orientation and ability to build long-term relationships.
- Ability to thrive in a fast-paced, complex environment.
- Knowledge of cataloging and/or inventory management systems.
- Ability to lift 60 pounds in some situations.
- Entirely customer-centric approach toward external and internal customers.
Nice To Haves
- Technical or trade school courses or degree completion.
- Background in or passion for the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
- Experience in a parts store, auction, retail store, auto body/collision, or management of a fast-food, restaurant, or convenience store.
- ASE certifications.
- NAPA Know How.
Responsibilities
- Partner with the Store Manager on daily operations, sales execution, inventory health, labor and scheduling alignment, and team performance.
- Sell to customers and build relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
- Model expected behaviors, processes, and customer service standards.
- Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
- Handle or support administrative work, including scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
- Monitor and address store metrics, including sales, inventory accuracy and turn, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and problem-solve.
- Provide leadership oversight, training, and performance management for store functions such as counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach the team, monitor outcomes, and assist as needed.
- Support talent development by coaching team members and mentoring successors for advancement.
- Promote adherence to safety, asset protection, operational processes, and continuous improvement initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
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