Assistant Manager

Elkins Store • Elkins, WV

2d

About The Position

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs through sales of donated clothing and household items in Goodwill stores and online. The Assistant Manager, also described as the Assistant Store Manager, assists the Store Manager with operating the retail outlet and oversees store operations and supervises assigned personnel in the Store Manager’s absence. The role provides leadership and direction to staff, program participants, donors, and customers, supporting production and quality goals, sales expectations, and efficient store operations. It also helps ensure staff and retail facilities apply organizational policies and procedures in a way that maintains a positive internal and external appearance. Local travel may be required. The external hiring range is $18.08–$19.16 per hour.

Requirements

• High school diploma or equivalent.
• For external candidates, at least 1 year of management experience.
• For internal candidates, at least 6 months of experience in the Goodwill Team Leader role.
• Excellent oral and written communication skills.
• Organizational, problem-solving, and management skills.
• Customer- and detail-oriented.

Responsibilities

• Assist the Store Manager in operating the retail outlet.
• Oversee store operations and supervise assigned personnel in the Store Manager’s absence.
• Provide leadership and direction to staff, program participants, donors, and customers.
• Help achieve production and quality goals and meet sales expectations.
• Ensure the store operates efficiently.
• Ensure staff and retail facilities apply organizational policies and procedures and maintain a positive internal and external appearance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED