Assistant Manager(02619) 560 Indian Boundary Road

Domino's Franchise•Chesterton, IN

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable for doing the same. The position works in a fast-paced environment where quality, integrity, safety, and service standards are expected. Assistant Managers may learn to staff, train, and lead a team; contribute to company profitability; apply hiring and marketing practices; track and report food cost variance; meet labor requirements and schedules; conduct team meetings; and manage different temperaments. Paid training includes videos, coaching guides, quizzes, and on-the-job learning. The role offers potential advancement to General Manager, District Manager, Franchisee, or Manager of Corporate Operations. Work includes operating store equipment, stocking and preparing products, processing orders, and cleaning the equipment and facility. The environment may involve changing temperatures, hot surfaces, sharp edges, moving mechanical parts, food-related odors and dust, and confined spaces. Physical activities can include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling items, occasional climbing, bending, crouching, reaching, and frequent hand use.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to work in a fast-paced environment under stress while meeting quality and integrity standards.
Ability to communicate and understand written and verbal instructions.
Ability to provide great customer service and a quality product.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to stock ingredients, prepare products, receive and process telephone orders, and clean equipment and the facility.
Ability to speak, hear, and understand verbal communication in person and over the telephone; near and mid-range vision and depth perception; and ability to distinguish hot from cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform physical tasks that may include standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, reaching, and continuous hand use.
Delivery-related duties may require navigation skills, travel over adverse terrain and stairs, and carrying products while walking and climbing.

Responsibilities

Take responsibility for all activities and outcomes during the assigned shift.
Work toward company goals, including controlling inventory, labor, and cash costs.
Provide excellent customer service and a quality product.
Follow company policies, procedures, safety protocols, and security protocols, and hold team members accountable to them.
Maintain store organization and cleanliness to acceptable standards.
Contribute to company profitability and understand the processes that support it.
Staff, train, and lead a team toward company goals.
Stay current in hiring and marketing best practices and apply learned tactics.
Track and report food cost variance.
Meet and schedule labor requirements.
Attend to and hold team meetings.
Understand different temperaments and manage them appropriately.
Process orders, stock ingredients, prepare products, receive telephone orders, and clean equipment and the facility as required.