Customer Service Rep(02619) 560 Indiana Boundary Road

Domino's Franchise • Chesterton, IN

2d • Onsite

About The Position

The Customer Service Rep works in a Domino’s store, helping prepare and serve orders during busy periods. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. The role may offer opportunities to advance into management and other positions within Domino’s.

The position involves working across store stations, including making menu items, assisting customers by phone and in person, and expediting orders. It also includes operating store equipment, stocking and preparing ingredients, processing orders, and cleaning the equipment and facility. Work involves frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. The work environment can include temperature extremes, hot surfaces, sharp edges, moving equipment, odors, cornmeal dust, and confined areas such as walk-in coolers.

Requirements

• Must be at least 18 years of age.
• Must be willing and able to work all in-store stations.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, written, and telephone communication skills to take and process orders.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to operate store equipment.
• Ability to speak, hear, and understand verbal communication by telephone and in person.
• Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the job, including prolonged standing, frequent walking and reaching, and handling product and supplies weighing up to 50 pounds.

Responsibilities

• Work all in-store stations, including preparing menu items, assisting customers by phone and in person, and expediting orders.
• Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
• Operate store equipment and prepare products.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Clean equipment and the facility approximately daily.
• Unload and stock bulk product deliveries.
• Perform tasks involving standing, walking, reaching, lifting, carrying, pushing, pulling, climbing, bending, and crouching as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed