Office Assistant II 2026-02619

State of Wyoming • Rawlins, WY

5d • Onsite

About The Position

The Wyoming Department of Corrections is hiring a Canteen Assistant (Office Assistant II) at the Wyoming State Penitentiary. The position assists with daily operations of the facility commissary/canteen, including inventory, fulfillment of inmate orders, account transactions, and security. Work is performed entirely inside an operational correctional institution, with direct or indirect proximity to incarcerated individuals.

The role also performs administrative and clerical work, maintains records and databases, supports procurement and inventory activities, and provides customer service and guidance on departmental services and procedures. Pre-service training is required and includes Krav Maga defensive tactics. The position is non-exempt and requires passing background/reference and drug-screen checks; staff are subject to drug testing while employed.

Requirements

• High school diploma, GED, or equivalent.
• Knowledge at the level of an Office Assistant I, or 1–2 years of experience in retail, warehousing, shipping/receiving, or inventory management.
• Knowledge of administrative and clerical procedures and systems.
• Knowledge of record-keeping.
• Knowledge of state governmental organizations.
• Knowledge of principles and methods of gathering information.
• Knowledge of methods used to monitor and evaluate program delivery.
• Knowledge of governmental procurement principles, methods, and procedures.
• Knowledge of agency-specific specialties.
• Ability to regularly lift, carry, and maneuver boxes weighing up to 50 pounds.
• Ability to stand for prolonged periods, walk on concrete floors, bend, reach, and operate hand trucks or pallet jacks.
• Ability to walk up and down stairs occasionally; stoop, bend, kneel, and crouch daily; and reach regularly.
• Ability to perform frequent typing or repetitive motion and frequent talking and hearing.
• Visual ability to review invoices and procurement paperwork.
• Pass a background/reference check and a drug screen upon appointment; comply with WDOC drug-testing requirements.
• Meet WDOC dress code standards.
• Complete required pre-service training, including Krav Maga defensive tactics.

Nice To Haves

• Prior experience in criminal justice, security, or an institutional setting.

Responsibilities

• Compose and type correspondence for the assigned office or program area.
• Review incoming correspondence, initiate replies when appropriate, route matters requiring staff action, and follow up to ensure actions are completed.
• Accurately pull, pack, and verify pre-ordered food, personal hygiene, stationery, and approved electronic items using pick lists.
• Distribute packages during scheduled commissary delivery runs.
• Perform specialized tasks relating to databases.
• Receive, inspect, and unload supplier deliveries; stock canteen and warehouse shelves; conduct cycle counts and reconcile inventory discrepancies.
• Maintain accountability of tools, box cutters, palettes, and packaging equipment in accordance with contraband and tool-control policies.
• Complete special projects for the canteen manager.
• Process cashless sales through computerized inmate trust accounting systems, verify account balances, and ensure orders comply with weekly spending limits and facility allowances.
• Enforce facility rules, OSHA guidelines, and public health sanitation standards; prevent unauthorized communication, bartering, or contraband trafficking through the commissary supply line.
• Participate in developing department documents and provide guidance and technical assistance to the department.
• Train other staff or participate as part of a project management team with managers and other professionals.
• Provide customer service, answer questions about departmental services and functions, assist the public, and handle and adjust customer complaints.
• Interpret policies and procedures for employees or customers.

Benefits

• Health, dental, and vision insurance.
• State retirement plan and additional savings opportunities, including a 457 deferred compensation program.
• Paid vacation, sick leave, and holidays.
• Tuition reimbursement program.
• Longevity pay opportunities for advancement.
• Eligibility for Public Service Student Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED