Assistant Store Manager-Indian Land Store

Goodwill Industries of the Southern Piedmont•Indian Land, SC

About The Position

The Assistant Store Manager helps lead the daily operations of a Goodwill retail store and donation center, supporting the Store Manager in creating a positive and productive environment for customers and employees. The role contributes to sales and production performance, team development, customer and donor service, and the store’s financial and inventory procedures. The position may act as Store Manager in their absence. The role pays $20.95 per hour starting, with annual merit increases, production bonuses, and the opportunity to earn quarterly incentive pay based on store performance. Eligible team members may receive quarterly payouts of over $1,000 based on results. Goodwill’s retail stores and donation centers generate revenue to fund job training, employment placement services, and other community programs.

Requirements

  • High school diploma or GED.
  • At least 2 years of retail management experience, or equivalent education and experience.
  • Strong organizational skills and leadership ability.
  • Customer-focused, hands-on approach and ability to thrive in a fast-paced environment.
  • Some local travel is involved.
  • Strong close, color, and depth vision.
  • Regularly lift up to 10 pounds and occasionally lift up to 50 pounds.
  • Most of the time, talk, listen, stand, or walk; frequently use hands, reach, push, and pull; occasionally sit, kneel, stoop, throw, or twist.

Responsibilities

  • Lead store activities to support strong sales and production performance.
  • Support recruitment, interviewing, hiring, and onboarding of new team members.
  • Train and develop staff in alignment with company standards.
  • Review and verify daily sales reports, deposits, and financial procedures.
  • Coordinate product flow and shipments to ensure inventory meets sales goals.
  • Open and close the store, manage deposits, and secure the building.
  • Provide excellent customer and donor service, including resolving complaints.
  • Supervise donated-goods processing to ensure quality and sales readiness.
  • Organize and rotate merchandise by category and color.
  • Motivate the team through communication and performance feedback.
  • Report maintenance needs and safety concerns to store leadership.
  • Act as Store Manager in the Store Manager’s absence.

Benefits

  • Starting pay of $20.95 per hour.
  • Annual merit increases and production bonuses.
  • Quarterly incentive pay based on store performance, with eligible team members potentially earning over $1,000 per quarter based on results.
  • Free career development and skill-building classes.
  • Generous employee discounts.
  • Full-time medical, dental, and vision benefits.
  • Paid time off.
  • Tuition reimbursement.
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