Retail Shift Manager-Indian Land Store
About The Position
The Retail Shift Manager supports store operations and staff management at Goodwill’s Indian Land store. The role helps keep the store running smoothly, provides friendly and prompt service to customers and donors, and supports the flow and presentation of donated merchandise. The position may make production and scheduling decisions and supervise employees and store activities when managers are unavailable. This full-time role pays $17.00 per hour starting, with annual raises and production bonuses. It also offers the opportunity to earn quarterly incentive pay based on store performance, with potential additional payouts of over $1,000 per quarter. Goodwill describes its mission as creating employment opportunities and funding programs that support individuals and communities through retail stores and donation centers.
Requirements
- High school diploma or GED.
- One year of Goodwill retail experience or two years of general retail experience, or an equivalent combination.
- Strong close, color, and depth vision.
- Ability to perform the physical activities described: frequent hand use, reaching, pushing, and pulling; occasional sitting, kneeling, stooping, throwing, or twisting; and regular lifting up to 10 pounds with occasional lifting up to 50 pounds.
- Some local travel is involved.
Responsibilities
- Open and close the store, manage deposits, and secure the building.
- Resolve customer complaints and issue refunds.
- Ensure customers and donors receive friendly, prompt service.
- Make production and scheduling decisions in the absence of management.
- Manage the flow of donated goods to optimize sales.
- Coordinate shipments and merchandise flow to meet goals.
- Rotate, organize, and display merchandise by category and color.
- Assist with store team duties as needed.
- Lead floor operations, including managing, sorting, and moving donations with purpose.
- Supervise employees and store activities when managers are unavailable.
- Report safety or theft concerns to store leadership.
Benefits
- Quarterly incentive pay based on store performance, with potential payouts of over $1,000 per quarter.
- Annual raises.
- Production bonuses.
- Free skill-building and career development classes.
- Generous team member discounts.
- Full-time medical, dental, and vision benefits.
- Paid time off.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
