Assistant Community Manager
Bell Partners • Garner, NC4d
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Assistant Community Manager - Comet Garner
Bell Partners•Garner, NC
About The Position
The Assistant Community Manager supports leadership of community leasing processes and operations. This role helps motivate community staff to provide exceptional service and maintain high resident satisfaction, and may lead the community in the Community Manager’s absence. The position also supports leasing, accounting, resident records, collections, and resolution of resident concerns.
Requirements
- Strong interpersonal skills, including the ability to work with diverse personalities tactfully and maturely, and to remain flexible.
- Exceptional customer service skills.
- Strong time management and ability to multitask.
- Support Bell Core Values and BAL strategic drivers.
- Strong written and verbal communication skills.
- Present a professional image.
- Be resourceful and well-organized.
Nice To Haves
- BA/BS degree preferred, but not required; relevant experience will be considered.
- At least 1 year of experience in a property management role preferred.
- Previous leasing experience strongly preferred.
- Previous bookkeeping or collections experience is a plus.
Responsibilities
- Assist the Community Manager with oversight and training of the leasing team.
- Support Leasing Consultants with apartment leasing and ensure Fair Housing guidelines are followed; verify prospective resident applications and lease apartments as needed.
- Post rental collections, make bank deposits, and oversee community accounting administration.
- Meet regularly with the Community Manager and Regional Manager to discuss community performance.
- Conduct monthly market surveys and recommend pricing changes.
- Maintain and update resident lease files and computer records, including generating reports.
- Process notices to vacate, manage delinquency and evictions as necessary, and perform associated collection activities.
- Address resident concerns and coordinate resolution with the Community Manager or another member of the leadership team.
- Perform administrative duties assigned by the Community Manager.
- Assume leadership of the community in the Community Manager’s absence, as needed.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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