Branch Assistant Manager

NNR Global Logistics USA • Seatac, WA

1d

About The Position

The Branch Assistant Manager coordinates the sales and operational activities of the Branch Office to maintain competitiveness, increase market share, and support a profitable branch. The role supervises and manages branch staff and directly supervises the Operations Manager and departmental Supervisors. The Assistant Manager supports the Branch Manager in policy implementation, airline rate negotiations, shipment compliance, accounting, sales, and employee management.

Requirements

• Minimum Associate degree.
• At least 5 years of experience in the international freight forwarding industry.
• At least 2 years of experience working with DG freight.
• Proficiency in Microsoft applications, including Excel, Outlook, and PowerPoint.
• Broad understanding of sales techniques.
• Excellent organizational and communication skills, with the ability to motivate local staff.
• Valid driver's license.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Supervise and manage the staff at the branch office.
• Directly supervise the Operations Manager and departmental Supervisors of the Branch Office.
• Assist the Branch Manager in creating and implementing policies and procedures to ensure the Branch Office is profitable.
• Coordinate rate negotiations with airlines to obtain competitive rates for the Branch Office.
• Advise staff on import, export, and logistics regulations.
• Coordinate with the Customs House Broker to advise staff on import regulations.
• Work with the Operations Manager to verify the validity of export shipment documentation.
• Assist with branch office accounting.
• Troubleshoot shipment problems.
• Investigate operational mistakes, advise staff on corrective action, and implement procedures to support future compliance.
• Assist with Branch Office sales efforts.
• Comply with and ensure adherence to NNR Global Logistics USA standards and regulations to encourage safe and efficient business operations.
• Assist with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree