Assistant Store Manager

Pinch A Penny • Scottsdale, AZ

1d • Onsite

About The Position

The Assistant Store Manager supports the Store Manager with day-to-day store operations and helps lead the sales floor to deliver an outstanding customer experience. The position provides shift leadership, assists with coaching and training, and helps ensure consistent execution of merchandising, cash-handling, and operational standards. It may serve as Manager-on-Duty, including opening and closing the store according to company procedures. The role also supports customer service, associate supervision, staffing coordination, administrative processes, and pool service or repair communication and scheduling support when applicable. Other job-related duties may be assigned.

Requirements

• High school diploma, GED, or equivalent.
• Retail and customer service experience required.
• Strong verbal and written communication skills.
• Valid driver’s license with a clean driving record.
• Must be at least 21 years old to be eligible to drive a company vehicle.
• Ability to lift up to 50 pounds repeatedly.
• Ability to bend, stoop, stretch, and stand or walk for extended periods.
• Availability to work weekends and some holidays.

Nice To Haves

• Pool supply industry experience preferred.

Responsibilities

• Support the Store Manager with daily store operations, customer service standards, and team performance.
• Serve as Manager-on-Duty as needed, including opening and closing the store according to company procedures.
• Assist with cash handling and administrative tasks, including register balancing, deposit preparation, and daily reporting.
• Provide product expertise and hands-on customer support; resolve routine concerns and appropriately escalate complex issues.
• Help supervise associates during shifts by assigning tasks, monitoring service levels, and reinforcing expectations.
• Ensure merchandise is clean, stocked, and priced, and promotional displays are current.
• Support onboarding and ongoing training in customer service, safety, POS operation, product knowledge, and company policies.
• Assist the Store Manager with scheduling, timekeeping, staffing coordination, and other administrative processes as assigned.
• Coordinate with the Store Manager on pool service or repair communication and scheduling support, if applicable.

Benefits

• Medical, dental, vision, and prescription drug coverage
• Flexible Spending Accounts
• Wellness Programs
• 401(k) with company match
• 13 days of paid time off, increasing with tenure
• 8 paid holidays
• Employer-paid life insurance and long-term disability insurance
• Paid parental leave
• Fully funded tuition education programs
• Bonus programs, including employee recognition and referrals, Summer Madness, and annual performance bonuses
• Employee Stock Purchase Plan
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED