Assistant Store Manager - Daytona

Michael Kors Stores California • Daytona Beach, FL

1d

About The Position

The Assistant Store Manager assists the Store Manager with the management and daily operation of the store, including sales, customer service, operations, administration, communication, marketing, and merchandising. The role may assume the Store Manager’s responsibilities in their absence. It includes developing associates, maintaining store standards and procedures, supporting business results, and contributing to the recruitment, training, and development of staff.

Requirements

• Minimum 3 years of retail experience.
• 1–2 years of specialty management experience.

Responsibilities

• Support personal and store sales goals by tracking, monitoring, and communicating business results.
• Lead by example in sales and service, develop personal sales techniques, and help associates improve their sales techniques.
• Maintain sales-related policies and procedures and build product knowledge among selling staff.
• Ensure associates provide a high level of customer service and develop repeat clientele using client books.
• Help resolve client problems and complaints, including issues involving dissatisfied customers, returns, or defective merchandise.
• Assist the Store Manager with risk management, physical security, cash controls, and inventory management.
• Train staff in appropriate register usage and maintenance, and execute management register functions.
• Conduct inventories and execute cash-control procedures, including bank deposits, safe funds, and petty cash.
• For applicable offsite drivers, drive product to and from the offsite location as needed.
• Implement and maintain merchandising and visual directives; keep the selling floor neat, clean, organized, and aligned with the correct visual image.
• Ensure deliveries are processed promptly, communicate product concerns, and identify inventory needs to support business goals.
• Assist with recruiting, training, and developing staff; support payroll integrity and processes.
• Evaluate associate performance and provide ongoing feedback.
• Address human resources issues promptly and effectively, partnering with HR when necessary.
• Follow up on training programs and seminars, and ensure professional grooming standards that reflect the brand image.
• Assume the Store Manager’s responsibilities in their absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed