Assistant Store Manager - Daytona
About The Position
The Assistant Store Manager assists the Store Manager with the management and daily operation of the store, including sales, customer service, operations, administration, communication, marketing, and merchandising. The role may assume the Store Manager’s responsibilities in their absence. The position supports sales generation, customer service, store operations, visual merchandising, and human resources activities. This includes helping develop associates, maintaining store standards and procedures, supporting inventory and cash controls, and ensuring a professional brand image.
Requirements
- Minimum 3 years of retail experience.
- 1–2 years of specialty management experience.
Responsibilities
- Assist the Store Manager with managing the store’s daily operations and assume the Store Manager’s responsibilities in their absence.
- Support personal and store sales goals; track, monitor, and communicate business results.
- Lead by example to ensure associates provide elevated sales and service, and develop sales techniques and product knowledge among staff.
- Maintain sales-related policies and procedures and stay informed about fashion and market trends.
- Ensure associates provide high-quality customer service and build repeat clientele through client books.
- Resolve client problems and complaints quickly and effectively, and assist associates with customer-service issues.
- Support risk management, physical security, store cash controls, and inventory management.
- Train staff in appropriate register use and maintenance, execute management register functions, and assist with inventories.
- Execute cash-control procedures, including bank deposits, safe funds, and petty cash.
- When applicable for Offsite drivers, drive product to and from the Offsite location as needed.
- Implement and maintain merchandising and visual directives; keep the selling floor neat, clean, organized, and aligned with the correct visual image.
- Ensure deliveries are processed promptly, communicate product concerns, and support inventory needs.
- Assist with recruitment, training, and staff development; support payroll integrity and the payroll process.
- Evaluate associate performance and provide ongoing feedback; address human resources issues promptly and effectively, partnering with HR when necessary.
- Follow up on training programs and seminars, and ensure professional image and grooming standards are maintained.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
