Assistant City Manager Jobs

About The Position

Requirements

• High school education level.
• Ability to display a courteous and professional attitude.
• Excellent customer service skills.
• Ability to work flexible hours, including evenings and weekends.
• Ability to stand for long periods.
• Ability to lift items of moderate weight.
• Ability to work outdoors and be efficient in all weather conditions.
• Ability to interact ethically with employees and customers.
• Excellent written and oral communication and interpersonal skills.
• Ability to handle the physical demands of the job.
• Ability to follow directions and correctly implement tasks.
• Ability to observe safety precautions in wet and potentially hazardous car wash conditions.

Responsibilities

• Schedule and coordinate meetings and conduct employee performance reviews.
• Develop customer relationships and address employee and customer concerns, including escalated issues and conflicts.
• Participate in recruitment and dismissal processes.
• Resolve workplace problems and develop strategies to improve efficiency and achieve goals.
• Handle email and phone correspondence and liaise between managers, customers, and employees.
• Provide direction to staff, assign duties based on employees’ roles and skills, and supervise and assist employees with tasks.
• Monitor spending patterns and budgets.
• Fill in for the Site Manager (GM) when absent; make executive decisions, hold meetings, and provide accountability.
• Organize shift schedules and monitor attendance, tardiness, and time off.
• Manage employee requests and conduct, and train new and current team members.
• Follow company policies and health, safety, and employment standards.
• Balance cash drawers and prepare cash deposits.
• Greet customers courteously, explain available wash services, and take and process wash payments.
• Clean and organize the facility and car wash equipment.
• Assist customers with the car wash process and move or direct cars into the express wash tunnel while ensuring customers follow directions.
• Visually inspect vehicles before sending them into the wash area.
• Keep vacuums unclogged, empty trash cans, and hang hoses properly.
• Act with urgency and coordinate appropriately with customers, the home office, and teammates.
• Perform other duties as requested.

Benefits

• Competitive pay and opportunity to earn a monthly bonus.
• Free car washes.
• Paid time off.
• Continuing education reimbursement of $2,500 annually.
• Flexible schedules and work-life balance.
• A $200 referral bonus for referring a friend.
• Paid training and career path development.
• Free uniforms.