Assistant Retail Manager Full Time

Sun Tan City - STC Management Group, LLC•Maysville, KY

8d•$16 - $21•Onsite

About The Position

The Assistant Salon Director helps drive salon performance, foster superior client service, and maintain operational excellence to meet or exceed productivity goals. This role manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for delivering an exceptional client experience in a high-energy, positive environment. The position monitors daily salon operations, supports sales and revenue goals, maintains a clean and professional salon, sets team goals, and coaches and trains Team Members. It also assists with reporting, inventory, expense control, and staffing. The schedule is five days per week, approximately 40–45 hours depending on hourly or salary status, and includes nights and weekends as needed for management coverage.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and ability to coach and mentor, with knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Reliable ability and transportation to go to the bank as needed.
Ability to work five days per week and approximately 40–45 hours, depending on hourly or salary status.
Ability to work nights and weekends as required.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, provide a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for Team Members.
Coach, train, and provide feedback to improve Team Members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top-line revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Provide management coverage on nights and weekends, including Saturdays and Sundays, as required.
Travel to the bank as needed.