Assistant Retail Manager Full Time

Sun Tan City - STC Management Group, LLC•Nicholasville, KY
•$16 - $21

About The Position

The Assistant Salon Director helps maintain a high-energy, positive, client-centric salon environment and supports the salon’s operational excellence and productivity goals. The role drives store performance, supervises and develops Tanning Consultants, and leads by example in company operations. The Assistant Salon Director helps ensure an exceptional client experience, meets sales expectations, and holds the team accountable for salon objectives. The position involves working five days per week, approximately 40 to 45 hours depending on hourly or salary status. Management coverage may require nights and Saturdays and Sundays. The role may also require working independently and alone during shifts, as business needs require. Compensation is listed as a base pay of $16.00 per hour or more, with performance and store bonuses that average $21.00 per hour for management meeting performance and training criteria; the stated average is not guaranteed.

Requirements

  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills, including the ability to coach and mentor and knowledge of supervisory practices and procedures.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Reliable ability and transportation to go to the bank as needed.
  • Ability to work nights and Saturdays and Sundays as required.
  • Ability to work five days per week and approximately 40 to 45 hours, depending on hourly or salary status.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment and bend down to pick up items from floors.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to perform cleaning tasks including dusting, sweeping, mopping, and scrubbing.
  • Ability to work independently and alone during shifts as business needs require.

Nice To Haves

  • College education.
  • Management experience.
  • Sales experience.

Responsibilities

  • Monitor and manage the salon’s daily operations in a fast-paced environment.
  • Lead by example in company operations, including delivering a client-centric experience and meeting personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director with controlling revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
  • Provide management coverage on nights and weekends as required.
  • Travel to the bank as needed.

Benefits

  • Medical, dental, and vision insurance options.
  • Life insurance and disability coverage options.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning and spray tanning.
  • Free wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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