Assistant Retail Manager Full Time

Sun Tan City•Lexington, KY

About The Position

The Assistant Salon Director helps maintain a high-energy, positive salon environment and consistently demonstrates behaviors that support client-centric service. The role helps drive store performance, deliver superior client service, and maintain operational excellence to meet or exceed productivity goals. The Assistant Salon Director manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for providing an exceptional client experience. The position involves monitoring daily salon operations, coaching and developing team members, supporting sales and expense management, and helping maintain staffing and productivity. The schedule is five days per week, approximately 40 to 45 hours depending on hourly or salary status, and includes nights and weekend work as needed for management coverage. Reliable transportation to go to the bank as needed is required.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor, with knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Reliable ability and transportation to go to the bank as needed.
Ability to work five days per week and approximately 40 to 45 hours, depending on hourly or salary status.
Ability to work nights and Saturdays and Sundays as required for management coverage.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, provide a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and excellent customer service while controlling labor costs.
Provide management coverage on nights and Saturdays and Sundays as required.
Go to the bank as needed.