Assistant Branch Manager Jobs

About The Position

Requirements

• High School Diploma or equivalent.
• 2+ years of analytical and problem-solving experience in branch operations, analysis, process improvement, and/or program/project management role.
• Proficient in using all applicable MS Office programs (Outlook, Word, Excel, Teams)
• Strong leadership skills and the ability to effectively manage a successful team.
• Ability to multitask and manage multiple projects at once.
• Professional and effective communication skills.

Nice To Haves

• Associate degree or equivalent experience
• 4+ years of analytical and problem-solving experience in branch operations, analysis, process improvement, and/or program/project management role.

Responsibilities

• Oversees the team members with respect to providing coaching, training & development, performance management, time keeping policy adherence, and assisting in either resolving or escalating HR related issues.
• Contributes to supportive work environment, harmonious working relations and high team member morale and engagement.
• Perform the Branch Manager’s supervisory and operational responsibilities during his/her absence by making sound decisions and motivating team members to build exceptional teamwork through maintaining a winning attitude and positive behavior.
• Ensures branch operations are conducted in accordance with established policies, procedures, and guidelines in alignment with regulatory requirements.
• Responsible for developing, coordinating, and conducting ongoing training on savings, lending, and cross-selling programs; assist in creating and implementing O.R.G.s; assists in researching, proposing and implementing new and enhanced products/services to management.
• Assists in setting objectives, developing strategies, budgeting, and developing policies and procedures.
• Tracks operational and sales goals to ensure superior service and efficiency.
• Get involved with local organizations and participate in local community events to introduce and expand CU SoCal’s relationships and reputation.
• Enhance Member Experience by consistently engaging and connecting with Members to exceed service expectations in a timely manner and by effectively resolving problems; work directly with Members to build relationships and uncover and satisfy their financial needs.
• Assists branch manager in all aspects of the daily operations including Member day to day basic transactions up through advanced Member account administration.
• Complete understanding and active application the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy.
• Additional duties and responsibilities as assigned.

Benefits

• competitive pay
• great health benefits