Assistant Branch Manager Jobs

About The Position

Requirements

• At least three years of field experience in lake and pond or aquatic vegetation management, or environmental services, including at least one year supervising a crew.
• GSWCC Level 2 certification, or ability to obtain it within one year.
• State aquatic pesticide applicator license in the aquatics category or state equivalent, or demonstrated ability to obtain one within 90 days of hire.
• Technical proficiency in aquatic plant and algae identification, herbicide and algaecide selection, label compliance, application-rate calculation, and equipment calibration.
• Experience operating and trailering boats; comfort working on and around water; and ability to operate, troubleshoot, and maintain spray rigs, pumps, outboard motors, and related field equipment.
• Proven ability to direct, train, and hold a field crew accountable.
• Proficiency with mobile work-order software and office applications, and a record of accurate, timely field documentation.
• Valid driver’s license and acceptable driving record.
• Willingness to work early hours, occasional weekends, and variable schedules driven by season and weather.
• Ability to meet field-supervision physical demands, including walking uneven terrain and shorelines, regularly lifting up to 50 pounds, and launching and trailering small watercraft.
• Ability to work outdoors in all seasons around water, equipment, and treatment chemicals while using appropriate PPE.

Nice To Haves

• Erosion, sediment, and/or stormwater inspection certification.
• Degree or coursework in biology, environmental science, natural resources, or agriculture.
• Credentials such as CDL or DOT certification, NPDES or stormwater qualifications, OSHA 10 or 30, or boating safety certification.
• Bilingual English and Spanish.

Responsibilities

• Direct daily field operations and supervise technicians and crew leads across all branch service lines.
• Diagnose site conditions, identify aquatic vegetation and algae, interpret water quality data, select treatment methods and products, and adjust approaches as conditions and seasons change.
• Calculate application rates and product volumes, verify equipment calibration, and perform technically difficult, high-risk, and high-visibility jobs.
• Act as the branch’s technical authority on product labels, permits, restricted-use compliance, and treatment records; conduct field quality inspections and ride-alongs, make corrections, and provide follow-up training.
• Assign daily work, conduct morning huddles and pre-job briefings, and verify crews have required equipment, products, PPE, and documentation before departure.
• Train technicians in plant and algae identification, application methods, equipment operation, boat handling and trailering, water quality sampling, and documentation standards.
• Manage technician onboarding, licensing and certification progression, skills assessment, and crew-lead readiness; maintain 100% licensing and certification among field staff.
• Provide performance feedback, recommend recognition or corrective action, and participate in recruiting, interviewing, and selecting field staff.
• Drive technician utilization and billable hours toward the 65% company target and reduce lost time, excessive drive time, and inefficient routing.
• Investigate rework and field-originated complaints, respond to complaints the same day, correct conditions, and address root causes through training or process changes.
• Ensure field work orders meet the 95% accuracy standard, including timestamps, service notes, product usage, and photographs; control chemical use per acre and inventory accuracy.
• Lead field safety by enforcing PPE, boat and water safety, chemical handling, mixing and storage, traffic control, and equipment lockout procedures.
• Conduct toolbox talks, safety observations, job hazard analyses, and incident investigations; implement and verify corrective actions, maintain safety and training documentation, and stop work when conditions are unsafe.
• Ensure trucks, trailers, boats and motors, spray rigs, pumps, harvesters, aeration equipment, and hand tools are inspected, maintained, and mission-ready at greater than 95% availability; enforce pre-trip and post-trip inspections and escalate repair needs.
• Manage chemical and parts inventory, including counts, compliant storage, and reorder points; support procurement with usage forecasts and equipment recommendations.
• Meet customers on site to explain work and treatment expectations, and conduct pre-job meetings and post-service reviews for larger projects.
• Identify and document additional service needs and site opportunities, route them for pricing, and support proposals with site assessments and production estimates.
• Resolve field-level customer concerns and promptly escalate commercial, contractual, or potential liability issues to branch leadership.
• Serve as the senior on-site leader when branch leadership is away and support scheduling and forecasting with production-capacity and crew-availability information.
• Participate in budget reviews and field operating cost tracking, while continuing to develop leadership, coaching, and customer service skills.