Assistant Branch Manager I
About The Position
The Assistant Branch Manager supports the Branch Manager in achieving excellence across branch operations, including inventory management, team development, customer value, financial performance, and growth. The role contributes to a positive, team-oriented environment aligned with SiteOne DNA, promotes safety, develops associates, monitors performance metrics, and supports the adoption of emerging technologies and ways of working. SiteOne Landscape Supply is a national distributor of landscaping products in the United States and Canada, serving green industry professionals. Its product categories include irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. The company emphasizes customer experience, associate development, safety, teamwork, and continuous improvement. Starting pay depends on factors such as location and experience and will meet or exceed applicable state and local minimum wage laws. Benefits may be available to benefit-eligible associates.
Requirements
- High school or secondary diploma, or equivalent.
- Excellent communication, customer service, and leadership skills.
- Demonstrated exceptional customer service to SiteOne customers.
- Ability to respond to and resolve more complex questions and issues using product and customer-base knowledge.
- Ability to identify and capitalize on opportunities to grow sales with current and potential customers.
- Understanding of the sales and operations planning process.
- Willingness to learn and adopt new technologies and ways of working, and encourage others to do the same.
- Working knowledge of accounting fundamentals.
- Knowledge of market preferences, competition, regulations, and trends.
Nice To Haves
- One to three years of experience in retail nursery, irrigation, and/or the landscape industry.
- One to three years of managerial experience, including leadership, issue management, motivation, and team building.
- Higher education degree.
Responsibilities
- Create a positive environment for branch associates that encourages teamwork in alignment with SiteOne DNA.
- Partner with the Branch Manager to onboard, train, and coach branch associates.
- Train and coach associates in customer-value best practices and foster a culture focused on customer success.
- Promote an incident-free environment by emphasizing safety and leading by example.
- Support a strong safety culture through workplace organization, training, and execution of policies.
- Monitor key performance metrics to assess daily, weekly, and monthly progress and track improvement initiatives.
- Work with the Branch Manager to review performance metrics and track progress.
- Partner with leadership and Field Support to understand how emerging technologies and ways of working affect business performance and actively support their implementation.
- Support the Branch Manager in inventory management, team development, customer value, financial performance, and branch growth.
Benefits
- Medical, dental, and vision plans for benefit-eligible associates.
- Paid time off and paid holidays.
- DailyPay availability.
- 401(k) with company match.
- Tuition reimbursement.
- Associate referral program.
- Company apparel and work boot vouchers.
- Paid training and business certifications.
- Free counseling services and Employee Assistance Program.
- Life insurance and short- and long-term disability insurance.
- Product discounts.
- Opportunity for advancement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
