Stormwater Assistant Branch Manager

Tigris Aquatic Services LLC•Woodstock, GA

20d

About The Position

The Stormwater Assistant Branch Manager is the branch’s technical and field execution leader, responsible for ensuring work is completed safely, efficiently, and to contract specifications. The role is approximately 50% field work and 50% branch office work, reports to the Branch Manager, and directly supervises field technicians and crew leads. It is described as the branch’s most technically demanding leadership role, with a development path into branch leadership. The position oversees field operations across the branch’s service lines, including lake and pond management, aquatic vegetation and algae control, fountains and aeration, water quality, wetland restoration, harvesting, stormwater infrastructure, and fisheries. It also supports scheduling, forecasting, customer interactions, field quality, safety, equipment readiness, inventory management, and technician development.

Requirements

At least three years of field experience in lake and pond or aquatic vegetation management, or environmental services, including at least one year supervising a crew.
GSWCC Level 2 certification, or ability to obtain it within one year.
State aquatic pesticide applicator license in the aquatics category or state equivalent, or demonstrated ability to obtain one within 90 days of hire.
Technical proficiency in aquatic plant and algae identification, herbicide and algaecide selection, label compliance, application-rate calculation, and equipment calibration.
Experience operating and trailering boats; comfort working on and around water; and ability to operate, troubleshoot, and maintain spray rigs, pumps, outboard motors, and related field equipment.
Proven ability to direct, train, and hold a field crew accountable.
Proficiency with mobile work-order software and office applications, and a record of accurate, timely field documentation.
Valid driver’s license and acceptable driving record.
Willingness to work early hours, occasional weekends, and variable schedules driven by season and weather.
Ability to meet field-supervision physical demands, including walking uneven terrain and shorelines, regularly lifting up to 50 pounds, and launching and trailering small watercraft.
Ability to work outdoors in all seasons around water, equipment, and treatment chemicals while using appropriate PPE.

Nice To Haves

Erosion, sediment, and/or stormwater inspection certification.
Degree or coursework in biology, environmental science, natural resources, or agriculture.
Credentials such as CDL or DOT certification, NPDES or stormwater qualifications, OSHA 10 or 30, or boating safety certification.
Bilingual English and Spanish.

Responsibilities

Direct daily field operations and supervise technicians and crew leads across all branch service lines.
Diagnose site conditions, identify aquatic vegetation and algae, interpret water quality data, select treatment methods and products, and adjust approaches as conditions and seasons change.
Calculate application rates and product volumes, verify equipment calibration, and perform technically difficult, high-risk, and high-visibility jobs.
Act as the branch’s technical authority on product labels, permits, restricted-use compliance, and treatment records; conduct field quality inspections and ride-alongs, make corrections, and provide follow-up training.
Assign daily work, conduct morning huddles and pre-job briefings, and verify crews have required equipment, products, PPE, and documentation before departure.
Train technicians in plant and algae identification, application methods, equipment operation, boat handling and trailering, water quality sampling, and documentation standards.
Manage technician onboarding, licensing and certification progression, skills assessment, and crew-lead readiness; maintain 100% licensing and certification among field staff.
Provide performance feedback, recommend recognition or corrective action, and participate in recruiting, interviewing, and selecting field staff.
Drive technician utilization and billable hours toward the 65% company target and reduce lost time, excessive drive time, and inefficient routing.
Investigate rework and field-originated complaints, respond to complaints the same day, correct conditions, and address root causes through training or process changes.
Ensure field work orders meet the 95% accuracy standard, including timestamps, service notes, product usage, and photographs; control chemical use per acre and inventory accuracy.
Lead field safety by enforcing PPE, boat and water safety, chemical handling, mixing and storage, traffic control, and equipment lockout procedures.
Conduct toolbox talks, safety observations, job hazard analyses, and incident investigations; implement and verify corrective actions, maintain safety and training documentation, and stop work when conditions are unsafe.
Ensure trucks, trailers, boats and motors, spray rigs, pumps, harvesters, aeration equipment, and hand tools are inspected, maintained, and mission-ready at greater than 95% availability; enforce pre-trip and post-trip inspections and escalate repair needs.
Manage chemical and parts inventory, including counts, compliant storage, and reorder points; support procurement with usage forecasts and equipment recommendations.
Meet customers on site to explain work and treatment expectations, and conduct pre-job meetings and post-service reviews for larger projects.
Identify and document additional service needs and site opportunities, route them for pricing, and support proposals with site assessments and production estimates.
Resolve field-level customer concerns and promptly escalate commercial, contractual, or potential liability issues to branch leadership.
Serve as the senior on-site leader when branch leadership is away and support scheduling and forecasting with production-capacity and crew-availability information.
Participate in budget reviews and field operating cost tracking, while continuing to develop leadership, coaching, and customer service skills.