Assistant Branch Manager

Regional Finance • Edmond, OK

3d • Onsite

About The Position

The Assistant Branch Manager helps Regional Finance deliver personal, consistent customer service across its branch and phone channels. The role focuses on meeting individual and branch loan sales targets, building customer relationships throughout the loan lifecycle, and recommending suitable financial solutions. It also supports team training and coaching, applies credit underwriting techniques, and manages early-stage delinquent consumer loan accounts through customer outreach and approved repayment solutions. The position requires accurate, compliant lending operations and clear communication about loan terms and optional products.

This is an on-site role serving customers in person and by phone. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM; occasional Saturdays and late evenings may be required based on business needs. Top performers can earn up to $72,640 per year in total compensation, including bonus. Base pay starts at $19.00 to $28.00 per hour depending on skills and experience, with the opportunity to earn up to an additional $1,200 per month through the bonus program based on individual and team performance. Regional offers a training program intended to prepare top-performing Assistant Managers for Branch Manager positions.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license and reliable, insured transportation.

Nice To Haves

• Bilingual in Spanish and English.
• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
• Assist with training and coaching new team members.
• Apply credit underwriting techniques and sales tools to support informed lending decisions.
• Manage early-stage delinquent consumer loan accounts, 1–30 days past due, through outbound calls, texts, and emails; work with borrowers on payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Clearly explain loan terms and optional products so customers understand their options.
• Multitask and adapt to changing role demands while providing timely and efficient service.

Benefits

• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 paid time off days plus company holidays.
• G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund for team members facing severe emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED