Application Analyst Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• Must be able to communicate effectively in English, both verbally and in writing.
• Experience in healthcare, business or operation setting or functional and/or systems analysis and reporting experience.
• Ability to work independently and within a team environment to plan and accomplish tasks and meet deadlines.
• Knowledge and skills necessary to provide support for systems/applications.
• Must demonstrate knowledge of health care operations and the application of information technology to aid and improve health care functions.
• Strong organizational skills in managing multiple priorities

Nice To Haves

• University degree in Healthcare, Computer Science, Management Information Systems, or related subject preferred, not required.
• Work experience may be considered as substitute for degree
• Must obtain and keep current all certifications required to support assigned applications

Responsibilities

• Participates in the development and design of the application(s).
• Develop and maintain functional specifications and operational process flows, or other necessary documentation for approved system enhancements or modifications.
• Provide technical resource to identify, analyze, prioritize, and resolve system needs
• Able to use cases, work flows and metrics to configure, maintain and monitor systems
• Provides support for potential application modifications, enhancements or business process changes as appropriate as well as advising business and technical counterparts regarding current system functionality
• Builds, tests, and debugs application(s) to ensure the system meets end user requirements, involving end users in the process and testing when appropriate.
• Produce and provide analysis through reports, dashboards, and analytic tools to management
• Adheres to organizational policies and procedures and documents change control and system problems according to departmental procedures.
• Collaborates with operational leaders, user groups and key stakeholders to review and prioritize system enhancements and upgrade
• Collaborates with technical resources on projects, and systems maintenance to ensure the needs of the business are met
• Communicates effectively with users, colleagues, and developers.
• Supports multiple concurrent projects and/or application modules.
• Completes task on time as assigned to meet SLAs and project deadlines.
• Uses critical thinking skills to develop and support clinical and business software applications
• Demonstrates initiative, creativity, and flexibility in problem resolution
• Demonstrates commitment to excellent customer service.
• Works under the direction of leadership to complete projects, achieve goals and meet departmental and organizational KPIs.
• Adheres to departmental policies and processes for ticket management and SLAs
• Performs other tasks/responsibilities as necessary.