Application Analyst - Intermediate

Baptist Healthcare System•Louisville, KY
•Remote

About The Position

Baptist Health is seeking an Intermediate Application Analyst to support the application and integration of information technology in a healthcare setting. Under general direction, this role serves as a liaison between IT and operations to align system design with operational processes. Work includes data collection, workflow analysis, system configuration, testing, support, application deployment, and procedure documentation. The analyst ensures software builds meet organizational goals and external mandates such as HIPAA and Meaningful Use. The position requires technical knowledge across most phases of application systems analysis and project management. Under supervision, the analyst may coordinate medium-sized projects with medium budgets, which may or may not have system-wide implications. This is a remote position requiring residency in Kentucky or Indiana. Scheduled 24/7 support and assigned on-site support during go-lives and system upgrades are part of the role.

Requirements

  • Bachelor’s degree and two years of experience, or a minimum of four years of direct experience in lieu of a degree.
  • Technical knowledge of most phases of application systems analysis and project management.
  • Residency in Kentucky or Indiana.

Responsibilities

  • Manage stakeholder expectations by analyzing expectations and requirements.
  • Identify project issues and risks and resolve or escalate them as appropriate.
  • Collaborate with colleagues to complete tasks.
  • Lead or actively participate in meetings.
  • Participate in several projects at one time.
  • Provide knowledge of product features, functionality, and application software utilization.
  • Monitor system effectiveness and performance, report critical findings to peers or a manager, and resolve moderate problems.
  • Participate in disaster recovery initiatives.
  • Review and test changes, interfaces, data conversions, enhancements, and new releases as assigned.
  • Provide assigned on-site support during go-lives and system upgrades.
  • Provide 24/7 support when scheduled.
  • Resolve or triage support calls as applicable.
  • Collect data, analyze workflows, configure and test systems, and provide support.
  • Participate in application deployment and procedure documentation.
  • Under supervision, coordinate medium-sized projects with medium budgets.
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