Application Analyst - Intermediate

BHS•Louisville, KY
•Remote

About The Position

Baptist Health is seeking an intermediate Application Analyst for a remote position requiring residency in Kentucky or Indiana. Under general direction, this role is responsible for applying and integrating information technology in a healthcare setting and serving as a liaison between IT and operational teams to align system design with operational processes. Work includes data collection, workflow analysis, system configuration, testing, support, application deployment, and procedure documentation. The analyst ensures software builds meet organizational goals and external mandates, including HIPAA and Meaningful Use. The role requires technical knowledge across most phases of application systems analysis and project management. Under supervision, the analyst may coordinate medium-sized projects with medium budgets, which may or may not have system-wide implications.

Requirements

  • Bachelor’s degree and two years of experience, or a minimum of four years of direct experience in lieu of a degree.
  • Residency in Kentucky or Indiana.
  • Technical knowledge of most phases of application systems analysis and project management.

Responsibilities

  • Manage stakeholder expectations by analyzing expectations and requirements.
  • Identify project issues and risks, and resolve or escalate them as appropriate.
  • Collaborate with colleagues to complete tasks.
  • Lead or actively participate in meetings.
  • Participate in several projects at one time.
  • Provide recognized knowledge of application software product features, functionality, and utilization.
  • Monitor system effectiveness and performance, report critical findings to peers or a manager, and resolve moderate problems.
  • Participate in disaster recovery initiatives.
  • Review and test changes, interfaces, data conversions, enhancements, and new releases as assigned.
  • Provide assigned on-site support during go-lives and system upgrades.
  • Provide 24/7 support when scheduled.
  • Resolve or triage support calls as applicable.
  • Participate in application deployment and document procedures.
  • Coordinate medium-sized projects under supervision, as assigned.
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