Administrative Assistant Jobs in Lakeland, TN

About The Position

Requirements

• High school degree or GED.
• Excellent computer skills.
• Excellent communication skills, including oral and verbal communication.
• Ability to adapt quickly to changes in work strategy.
• Positive and motivated approach.
• Ability to support customer service and solve problems.

Nice To Haves

• 1–2 years of Administrative Assistant experience preferred.
• Previous call center or customer service experience preferred.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is in working order, including scheduling maintenance.
• Set and confirm installation dates.
• Mail customer information packets.
• Follow up with customers on a variety of issues.
• Update customer records for accuracy.
• Handle workflow for customer-service calls and interactions with production staff and service technicians.
• Reliably report to work on time each working day.

Benefits

• Competitive base pay and bonus based on company performance.
• Annual Tribe Appreciation Tour, holiday events, and volunteer events.
• Upward mobility; the company promotes from within 80% of the time.
• Employee Ownership Program.
• Tuition Reimbursement Program.
• Two weeks of PTO and six paid holidays.
• For U.S. employees: medical, dental, vision, long- and short-term disability, company-paid life insurance, 401(k) with company match, and paid maternity leave.
• For Canadian employees: medical, dental, long- and short-term disability, and company-paid life insurance.