Administrative Assistant

Leland Management•Windermere, FL

2h•Onsite

About The Position

Leland Management is seeking a part-time Administrative Assistant for one of its communities in the Windermere, Florida area. The role provides administrative support to the Management Team, including covenant enforcement, committee administration, resident communications, recordkeeping, and operational projects. The assistant ensures timely processing of violation notices, maintains accurate records, coordinates meetings, and provides customer service to residents, vendors, and committee members. The position reports directly to the Community Association Manager.

Requirements

Excellent written and verbal communication skills.
Strong organizational and time management abilities.
Ability to manage multiple priorities and meet deadlines.
Exceptional attention to detail.
Strong customer service and conflict-resolution skills.
Ability to maintain confidentiality.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Ability to learn Association management software such as Caliber, CINC, Vantaca, or similar.
Ability to work independently while supporting multiple committees and departments.
Prolonged periods of sitting and computer work.
Occasional lifting of up to 25 pounds.
Ability to walk community property and attend meetings as needed.

Nice To Haves

2–5 years of administrative experience, preferably in community association management, property management, municipal government, or legal administration.
Experience working with homeowner associations or condominium associations.
Familiarity with Florida Statute Chapter 720 and covenant enforcement procedures.
Experience preparing meeting minutes and Board or committee packets.

Responsibilities

Prepare and process courtesy notices, violation letters, fine imposition notices, and compliance correspondence.
Monitor violation deadlines and maintain covenant enforcement tracking logs.
Update homeowner accounts with inspection notes, correspondence, and compliance status.
Maintain covenant files in accordance with Association policies.
Generate covenant reports for the Covenants Committee and Board of Directors.
Prepare meeting agendas, packets, and supporting documentation for committees.
Draft committee meeting minutes for review and approval.
Coordinate meeting notices and attendance confirmations.
Maintain committee records and resolutions.
Track committee action items and follow-up assignments.
Monitor the specified community email account for resident correspondence.
Respond to homeowner inquiries about governing documents, violations, and community standards.
Route requests to the appropriate department or manager as necessary.
Maintain professional and courteous communication with residents.
Answer telephones and greet residents and visitors.
Maintain electronic filing systems and Association records.
Prepare spreadsheets, reports, and correspondence.
Maintain the Covenants Committee calendar and schedule meetings.
Assist with special projects as assigned.