Administrative Assistant Jobs in Chicago, IL

About The Position

Requirements

• High school diploma or GED equivalent
• 1 year experience in a healthcare environment
• Experience in a customer service role
• Computer experience (data entry, Microsoft Word, Excel, electronic medical record system)

Nice To Haves

• Bachelor’s degree
• Proficiency in written and spoken Spanish language
• Knowledge of medical terminology

Responsibilities

• Weekly contact with corporate billing office, department manager, site supervisor, physicians, medical assistants.
• Maintains ongoing communication with client regarding status of care, treatment plan, and all related health care needs.
• Answer and direct incoming phone calls including calls for scheduling, coordinating tests and results, referrals and billing questions.
• Investigate, monitor and resolve all inquiries.
• Coordinate the scheduling of various specialist appointments for patients.
• Establish a network of contacts.
• Assist with departmental communication and marketing strategies.
• Manages schedules to make best use of all resources including providers, rooms and equipment.
• Schedules appointments within own department and coordinates appointment scheduling with other departments or organizational partners.
• Performs administrative assistant functions including writing and sending letters and email messages
• Maintains a database of all corporate client profiles.
• Facilitates the resolution/prevention of billing errors and denials – including obtaining pre-certifications or referrals as needed.
• May perform other duties as assigned.

Benefits

• tuition reimbursement
• loan forgiveness
• 401(k) matching
• lifecycle benefits