Administrative Assistant- CHA

HHDC•Chicago, IL

About The Position

Hispanic Housing is seeking an experienced Administrative Assistant to support its property management team at a Section 8 development in the north Chicago area. The role supports the organization’s vision of providing affordable housing through quality housing, a safe and stable environment, and superior customer service. The successful candidate will provide excellent customer service to residents and help with administrative and property-management tasks. The position is full-time, 40 hours per week, Monday through Friday, with an hourly pay rate of $17.50–$18.50.

Requirements

  • High school diploma or equivalent.
  • At least two years of administrative or customer service experience.
  • Must have or be able to obtain a state Leasing License.
  • Excellent grammar and written and verbal communication skills.
  • Working knowledge of computers and software, such as the MS Office Suite.
  • Energetic and highly motivated.
  • Willingness to work in a team environment and prioritize multiple assignments.
  • Ability to interact effectively with a wide range of people.
  • Diplomacy in handling residents’ problems.

Nice To Haves

  • College education.

Responsibilities

  • Screen and process phone calls, inquiries, and voicemail.
  • Process incoming and outgoing mail, courier items, and faxes.
  • Type correspondence, documents, and reports.
  • Open and distribute mail.
  • File and maintain management records in compliance with HUD regulations.
  • Handle maintenance paperwork, including filing reports, time sheets, schedules, and appointments.
  • Provide superior customer service to residents.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid vacation
  • Paid holidays
  • 401(k) retirement plan
  • Short-term and long-term disability
  • Tuition reimbursement
  • Employee Assistance Program, if applicable
  • Ongoing training and professional development
  • Opportunities for career growth
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