Account Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Business, Finance, Sales, Healthcare Administration, or a related field, or equivalent professional experience.
• 5–7 years of experience in Account Management, Account Executive, or Sales roles, preferably within healthcare, health plans, or payer environments.
• Proven success managing and growing a book of business with responsibility for revenue retention and renewals.
• Experience leading business reviews, developing account plans, and presenting performance data to clients.
• Strong analytical skills with the ability to translate data into meaningful insights and client‑ready recommendations.
• Ability to independently manage multiple accounts, priorities, and deadlines in a fast‑paced environment.
• Experience using CRM platforms to manage accounts, track activity, and support business development; Salesforce is a plus.

Nice To Haves

• Experience working with or for large health plans and/or payers.
• Background in healthcare benefits, insurance, or other regulated environments.
• Demonstrated success driving account expansion or upsell opportunities.
• Strong account, project, and business management skills, including timeline development, attention to detail, and effective follow‑through.
• Excellent written and verbal communication skills, strong interpersonal and problem‑solving abilities, and advanced organizational and analytical skills.

Responsibilities

• Manage a portfolio of national and key health plan accounts, owning day‑to‑day relationships to drive retention, growth, profitability, and high customer satisfaction.
• Lead account planning, renewals, and Quarterly/Annual Business Reviews delivering performance reporting, insights, and strategic recommendations.
• Partner cross‑functionally with Sales, Operations, Marketing, Finance, Customer Service, and Network teams to ensure contract execution, SLA compliance, and regulatory requirements (including CMS/Medicare) are met.
• Identify and drive organic growth opportunities within existing accounts by supporting member communication strategies and launching new company initiatives.
• Serve as the primary point of contact for client business needs, proactively managing escalations and resolving complex issues in collaboration with internal stakeholders.
• Support enterprise and account management initiatives by contributing insights, executing strategies, and resolving issues as needed.

Benefits

• Medical, Dental, Vision, 401(k) with company match, and hearing aid benefits for employees & family
• Generous vacation, safe and sick leave, paid holidays, paid volunteer time off, and bereavement
• Tuition reimbursement and Employee assistance program for employees & family
• Access to our Wellness Hub, your go-to resource for holistic well-being, offering tools and support
• Continuous career development with access to Ampli-Academy (internal LMS), LinkedIn Learning, Coursera, team training, and more.