Workers Compensation Manager Jobs

About The Position

Requirements

• Hands-on experience managing workers’ compensation cases.
• Strong understanding of workers’ compensation processes, case management practices, and return-to-work coordination.
• Ability to manage a high-volume caseload in a structured, metrics-driven environment.
• Strong communication skills, including the ability to navigate complex and sensitive conversations.
• Proficiency with Microsoft Office and ability to work effectively in a remote setting using multiple systems and screens.
• Demonstrated ability to work independently while maintaining productivity and quality standards.
• Strong organizational skills and ability to manage competing priorities.
• Positive, adaptable mindset and ability to work effectively in a fast-paced environment.
• Active Registered Nurse (RN) license.
• Certified Case Manager (CCM).
• Multistate License.
• California Nursing License.
• Ability to work Mountain or Pacific Time hours.

Nice To Haves

• Bilingual Spanish-speaking skills are highly beneficial.
• North Carolina QRP license.

Responsibilities

• Manage telephonic case management for workers’ compensation claims, including assessment, care coordination, and ongoing case oversight.
• Collaborate with injured workers, healthcare providers, employers, claims representatives, and legal partners to support treatment plans and recovery outcomes.
• Evaluate treatment plans and provide guidance based on clinical knowledge and case management best practices.
• Facilitate return-to-work planning and monitor progress toward recovery goals.
• Maintain frequent telephonic and written communication with all involved parties throughout the life of the claim.
• Advocate for appropriate and cost-effective care while supporting positive health outcomes.
• Maintain accurate, timely, and compliant documentation of all case activity.
• Identify barriers to recovery and implement strategies to improve outcomes.
• Ensure compliance with regulatory requirements, company standards, and HIPAA guidelines.
• Manage an assigned caseload independently, prioritizing work and adjusting plans as needed.

Benefits

• Comprehensive medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Fertility benefits
• Wellness resources
• Paid sick time
• Generous paid time off and holidays
• Employee Assistance Program (EAP)
• Complimentary Calm app subscription
• 401(k) plan with immediate vesting
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Commuter benefits
• Employee discount programs
• Paid maternity leave
• Paid paternity leave, including for adoptive parents
• Legal plan options
• Pet insurance coverage