Medical Case Manager - Workers' Compensation
About The Position
ForzaCare is a purpose-driven organization founded in 2022 that supports injured individuals in recovering and returning to work safely through coordinated, clinically appropriate care. As part of Ethos Risk Services, ForzaCare is expanding its reach in the workers' compensation industry. The Field Medical Case Manager helps injured workers navigate recovery and return to work, serving as the central point of coordination among injured workers, medical providers, employers, and insurance carriers. The role is suited to licensed nurses or certified rehabilitation counselors. Prior workers' compensation experience is strongly preferred.
Requirements
- Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with an associated college degree.
- Comply with all state-specific licensure and certification requirements.
- Valid driver's license, reliable transportation, and auto insurance, with the ability to travel to appointments.
- Motivated, organized, collaborative, and committed to high-quality, compassionate care and applicable safety, ethical, and professional standards.
Nice To Haves
- Additional certifications such as CCM, CIRS, or other case management credentials.
- Prior experience in workers' compensation case management.
Responsibilities
- Coordinate care between medical providers, employers, insurance carriers, and injured workers.
- Attend appointments with injured workers, which may include visiting employers and injured workers at their place of employment.
- Develop, document, and monitor individualized recovery goals and return-to-work plans.
- Provide consistent communication and detailed progress reports to clients and stakeholders.
- Ensure case management work meets or exceeds customer and compliance requirements.
- Build and maintain strong relationships with clients, providers, and internal team members.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
