Medical Case Manager - Workers' Compensation

ForzaCare • West Bend, WI

12d

About The Position

ForzaCare is seeking a Field Medical Case Manager to help injured workers navigate recovery and return to work. The role serves as a central point of coordination among injured workers, medical providers, employers, and insurance carriers to support timely, transparent, and effective care management. It is suited to licensed nurses or certified rehabilitation counselors. Prior workers’ compensation experience is strongly preferred.

Requirements

• Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with an associated college degree.
• Comply with all state-specific licensure and certification requirements.
• Valid driver’s license, reliable transportation, and auto insurance, with the ability to travel to appointments.
• Motivated, organized, collaborative, and committed to high-quality, compassionate care and applicable safety, ethical, and professional standards.

Nice To Haves

• Additional certifications such as CCM, CIRS, or other case management credentials.
• Prior experience in workers’ compensation case management.

Responsibilities

• Coordinate care between medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with injured workers, which may include visiting employers and workers at their places of employment.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to clients and stakeholders.
• Ensure case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree