Medical Case Manager - Workers' Compensation

ForzaCare • Menomonee Falls, WI

11d

About The Position

ForzaCare is seeking a Medical Case Manager to help injured workers navigate recovery and return to work. The role serves as a central point of coordination among injured workers, medical providers, employers, and insurance carriers, supporting timely, transparent, and effective care management. It is suited to licensed nurses or certified rehabilitation counselors. Prior workers’ compensation experience is strongly preferred. The position includes attending appointments and may involve visiting employers and injured workers at their workplace.

Requirements

• Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with an associated college degree.
• Compliance with state-specific licensure and certification requirements.
• Valid driver's license, reliable transportation, and auto insurance, with the ability to travel to appointments.
• Ability to manage a fast-paced workload and multiple priorities.
• Clear communication and ability to work collaboratively with diverse teams and stakeholders.
• Commitment to high-quality, compassionate care and to safety, ethical, and professional standards.

Nice To Haves

• Prior experience in workers' compensation case management is strongly preferred.
• Additional certifications such as CCM, CIRS, or other case management credentials are preferred.

Responsibilities

• Coordinate care among medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with injured workers, which may include visits to employers and workers at their place of employment.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Communicate consistently and provide detailed progress reports to clients and stakeholders.
• Ensure case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree