Medical Case Manager - Workers' Compensation

ForzaCare • New Orleans, LA

4d

About The Position

As a Field Medical Case Manager at ForzaCare, you will help injured workers navigate recovery and return to work by coordinating care among injured workers, medical providers, employers, and insurance carriers. You will serve as a central point of coordination to support timely, transparent, and effective care management. The role is suited to licensed nurses or certified rehabilitation counselors. Prior workers’ compensation experience is strongly preferred.

Requirements

• Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with an associated college degree.
• Comply with all state-specific licensure and certification requirements.
• Prior workers’ compensation case management experience is strongly preferred.
• Valid driver’s license, reliable transportation, and auto insurance, with the ability to travel to appointments.
• Ability to manage a fast-paced workload and multiple priorities.
• Clear communication and ability to work collaboratively with diverse teams and stakeholders.
• Commitment to high-quality, compassionate care and compliance with safety, ethical, and professional standards.

Nice To Haves

• Additional certifications such as CCM, CIRS, or other case management credentials.

Responsibilities

• Coordinate care among medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with injured workers, which may include visiting employers and injured workers at their place of employment.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to clients and stakeholders.
• Ensure case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree