Urgent Care Medical Assistant Jobs

About The Position

Requirements

• High school diploma required.
• Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
• At the time of hire, one of the following certifications is required: CCMA, CMA, RMA, NCMA, or NRCMA, with verification through the specified certifying organization.
• CPOE certification for order entry is required within two weeks of the start date.
• In lieu of an approved Medical Assistant certification, the posting accepts graduation from an accredited school of nursing, LPN or RN credentials, or EMT certification verified through the National Registry of Emergency Medical Technicians.
• Basic Medical Assistant skills.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, able to rely on experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all people with fairness, respect, and sensitivity to cultural and social differences.

Nice To Haves

• Graduate of a Medical Assisting Program preferred.
• Medical Assistant experience preferred.
• Front Desk experience preferred.

Responsibilities

• Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned centers.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions about their care and keep patients informed about their status.
• Inform technical staff about patient flow.
• Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
• Perform preliminary physical tests and measure vital signs, including blood pressure, weight, and temperature; escalate critical cases to the provider as needed.
• Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to providers.
• Draw and collect blood samples and prepare specimens for laboratory analysis.
• Prepare treatment rooms and maintain supplies in exam rooms, the front desk, and reception area.
• Complete order sheets to maintain supply inventory, check expiration dates, and ensure providers have needed medical supplies.
• Maintain medical records and scan charts into patient files.
• Answer phone calls and collect and sort incoming and outgoing postal correspondence.
• Keep the reception area well maintained.
• Conduct courtesy callbacks for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Monthly incentive pay based on performance metrics.
• Ongoing referral bonus opportunities.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Generous paid time off, starting at 208 hours annually.
• Hands-on, immersive training and coaching program with classroom and shadowing days alongside peers.
• Onsite managers focused on supporting team members and their growth.