Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care•Newington, CT

4d•$20 - $24

About The Position

The Medical Assistant assists with patient examination and treatment under the direction of an urgent care provider. The role supports patient check-in and registration, interviews patients, measures and records vital signs, and maintains patient chart information. It also includes drawing and collecting blood samples, preparing specimens for laboratory analysis, and preparing treatment rooms for examinations. The Medical Assistant contributes to a welcoming, efficient urgent care experience by coordinating patient flow, supporting front-desk processes, conducting point-of-care testing, maintaining supplies and equipment, and assisting with patient follow-up. The position includes opening and closing duties and other duties as assigned.

Requirements

High school diploma.
Basic Life Support (BLS) certification at hire, obtained through the American Red Cross or American Heart Association.
An approved Medical Assistant certification at hire if the candidate has less than one year of Medical Assistant experience: CCMA, CMA, RMA, NCMA, or NRCMA.
In lieu of an approved Medical Assistant certification, qualifying alternatives listed by the employer include at least one year of Medical Assistant work experience in a hospital or urgent care setting, at least one year of phlebotomist experience, graduation from an accredited school of nursing or an LPN or RN credential, EMT certification verified through the National Registry of Emergency Medical Technicians, or CNA certification.
Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
CPOE certification for order entry within two weeks of the start date.
Basic Medical Assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail orientation and the ability to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Strong written and verbal communication skills.
Ability to treat people fairly and respectfully and with sensitivity to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting program.
Medical Assistant experience.
Front desk experience.

Responsibilities

Conduct patient registration, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by interviewing them, verifying information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests and measure vital signs, escalating critical cases to a provider as needed.
Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing daily mail.
Keep the reception area well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Draw and collect blood samples and prepare specimens for laboratory analysis.
Prepare treatment rooms for patient examinations.
Perform other duties as assigned.