Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care • New London, CT

1d • $20 - $24

About The Position

Hartford HealthCare and GoHealth Urgent Care operate urgent care centers across Connecticut. The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider, supporting both clinical care and center operations. The role includes patient registration and check-in, collecting patient information, taking vital signs, collecting blood samples and preparing specimens, and preparing treatment rooms. The Medical Assistant also supports point-of-care testing, patient flow, medical records, supplies, equipment quality controls, and front-desk activities.

Requirements

• High school diploma.
• Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
• For candidates with under one year of Medical Assistant experience, one approved Medical Assistant certification is required at hire: CCMA, CMA, RMA, NCMA, or NRCMA.
• In lieu of an approved Medical Assistant certification, qualifying alternatives include at least one year of Medical Assistant experience in a hospital or urgent care setting, at least one year of phlebotomist experience, graduation from an accredited school of nursing or LPN/RN status, EMT certification, or CNA certification.
• Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
• CPOE certification for order entry is required within two weeks of the start date.
• Ability to type quickly and possess basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all people fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

• Graduate of a Medical Assisting Program.
• Medical Assistant experience.
• Front Desk experience.

Responsibilities

• Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule patient appointments for the assigned center.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions about their care and keep them informed about their status.
• Inform technical staff about patient flow.
• Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
• Perform preliminary physical tests, including blood pressure, weight, and temperature measurements, and escalate critical cases to a provider as needed.
• Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG tests, and provide patient information to the provider.
• Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have necessary medical supplies.
• Complete order sheets to maintain supply inventory and regularly check supply expiration dates.
• Maintain medical records and scan charts into patient files.
• Answer phone calls and collect and sort incoming and outgoing postal correspondence.
• Keep the reception area well maintained.
• Conduct courtesy follow-up calls to patients.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) matching.
• Employee assistance and wellness programs, including a focus on promoting mental health.
• Generous paid time off.
• Bonus opportunity of up to $600 per month.
• Growth opportunities.
• Sign-on bonus of up to $3,500 for external candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED