Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care•Cromwell, CT

1d•$20 - $24

About The Position

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. The role includes managing patient check-in and registration, interviewing patients, measuring and recording vital signs, collecting blood samples, preparing specimens for laboratory analysis, and preparing treatment rooms. The position also supports patient flow, front desk operations, testing, equipment quality controls, inventory, medical records, and follow-up communications.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at hire, obtained through the American Red Cross or American Heart Association.
One of the following Medical Assistant certifications is required for candidates with under one year of Medical Assistant experience: CCMA, CMA, RMA, NCMA, or NRCMA.
In lieu of an approved Medical Assistant certification, accepted qualifications include at least one year of work experience as a Medical Assistant in a hospital or urgent care setting, at least one year of phlebotomist experience, graduation from an accredited school of nursing, LPN or RN qualification, EMT certification, or CNA certification.
Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
CPOE certification for order entry is required within two weeks of the start date.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons with fairness, respect, and sensitivity to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program preferred.
Medical Assistant experience preferred.
Front Desk experience preferred.

Responsibilities

Conduct patient registration, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule appointments for the assigned center.
Coordinate provider referrals to specialists.
Answer patient questions about their care and keep them informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by verifying patient information, recording medical history, and confirming the purpose of the visit.
Measure preliminary vital signs, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG, and provide results or information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain inventory levels and regularly check supply expiration dates.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort daily incoming and outgoing mail.
Keep reception well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.