Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care•Cheshire, CT

2d•$20 - $24

About The Position

Hartford HealthCare and GoHealth Urgent Care operate urgent care centers across Connecticut. The Medical Assistant supports patient examinations and treatment under the direction of an urgent care provider. The role combines clinical support with patient registration and front-desk responsibilities, including gathering patient information, taking vital signs, collecting blood samples, preparing specimens, and preparing treatment rooms. The Medical Assistant also supports patient flow, supply management, medical records, equipment quality controls, and the daily opening and closing of the center.

Requirements

High school diploma.
Basic Life Support (BLS) certification at the time of hire through the American Red Cross or American Heart Association.
For candidates with less than one year of Medical Assistant experience, one of the listed Medical Assistant certifications is required at hire: CCMA, CMA, RMA, NCMA, or NRCMA.
In lieu of an approved Medical Assistant certification, qualifying credentials or experience accepted at hire include: at least one year of Medical Assistant experience in a hospital or urgent care setting; at least one year of phlebotomist experience; graduation from an accredited school of nursing or LPN/RN status; EMT certification through the National Registry of Emergency Medical Technicians; or CNA certification.
Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
CPOE certification for order entry is required within two weeks of the start date.
Basic Medical Assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Attention to detail and ability to use experience and judgment to perform varied tasks, work as part of a team, and accomplish goals.
Strong written and verbal communication skills.
Ability to treat people fairly, respectfully, and sensitively across cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front desk experience.

Responsibilities

Register patients, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed about their status.
Inform technical staff about patient flow.
Interview patients to verify information, record medical history, and confirm the purpose of the visit.
Prepare patients for examination and take preliminary vital signs, including blood pressure, weight, and temperature; escalate critical cases to a provider as needed.
Conduct point-of-care tests such as flu, strep, urinalysis, ECG, and HCG testing, and provide the results or patient information to the provider.
Draw and collect blood samples and prepare specimens for laboratory analysis.
Prepare treatment rooms and maintain supplies in exam rooms, the front desk, and reception area.
Complete supply order sheets, monitor inventory levels, and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.