Medical Assistant - Sign On Bonus $3,500

GoHealth Urgent Care•Hartford, CT

1d•$20 - $24

About The Position

The Medical Assistant supports examination and treatment of patients under the direction of an urgent care provider. The role combines clinical duties with patient registration and front-desk responsibilities, including interviewing patients, recording medical histories, measuring vital signs, collecting blood samples, preparing laboratory specimens, and preparing examination rooms. The Medical Assistant also supports patient flow, point-of-care testing, medical records, equipment quality control, supply inventory, and day-to-day center operations.

Requirements

High school diploma.
Basic Life Support (BLS) certification at the time of hire through the American Red Cross or American Heart Association.
One approved medical assistant certification is required for candidates with under one year of medical assistant experience: CCMA, CMA, RMA, NCMA, or NRCMA.
In lieu of an approved medical assistant certification, the posting accepts at the time of hire a graduate of an accredited school of nursing or an LPN or RN, an EMT certification verified through the National Registry of Emergency Medical Technicians, or CNA certification.
In lieu of an approved medical assistant certification, the posting also accepts one or more years of work experience as a medical assistant in a hospital or urgent care setting, or one or more years of phlebotomist experience.
Candidates hired without an approved medical assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
CPOE certification for order entry is required within two weeks of the start date.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to treat all people fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients, collect required paperwork and insurance documentation, and verify insurance and eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep them informed about their status.
Inform technical staff about patient flow.
Prepare patients for examination by confirming patient information, recording medical history, and verifying the purpose of the visit.
Perform preliminary physical tests and measure vital signs, escalating critical cases to a provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and share patient information with the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Ensure the reception area is well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.