Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care - UCSF Health • Hartford, CT

2d

About The Position

Hartford HealthCare-GoHealth Urgent Care is hiring a Medical Assistant to support urgent care providers and deliver a welcoming, patient-focused experience. The Medical Assistant assists with patient examinations and treatment, registration and check-in, vital signs, specimen collection, point-of-care testing, and preparation of treatment rooms. The role also supports front-desk operations, medical records, supplies, equipment quality controls, and patient follow-up.

The position offers a base salary of $20.00–$24.25 per hour and a sign-on bonus of up to $3,500 for external candidates. The company describes its benefits as including medical, dental, and vision coverage, 401(k) matching, employee assistance and wellness programs with a focus on mental health, generous paid time off, monthly incentive pay based on performance metrics, and growth opportunities.

Requirements

• High school diploma required.
• Basic Life Support (BLS) certification required at hire, obtained through the American Red Cross or American Heart Association.
• For candidates with less than one year of Medical Assistant experience, one of the following certifications is required at hire: CCMA, CMA, RMA, NCMA, or NRCMA.
• In lieu of an approved Medical Assistant certification, the posting accepts one or more of the specified alternatives: at least one year of Medical Assistant work experience in a hospital or urgent care setting; at least one year of phlebotomist experience; graduation from an accredited school of nursing or LPN/RN status; EMT certification verified through the National Registry of Emergency Medical Technicians; or CNA certification.
• Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
• CPOE certification for order entry is required within two weeks of the start date.
• Basic Medical Assistant skills.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all people fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

• Graduate of a Medical Assisting Program.
• Medical Assistant experience.
• Front Desk experience.

Responsibilities

• Conduct patient registration, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule patient appointments for the assigned center.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions about their care and keep them informed about their status.
• Inform technical staff about patient flow.
• Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
• Perform preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
• Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide information to the provider.
• Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have necessary medical supplies.
• Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
• Maintain medical records and scan charts into patient files.
• Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
• Keep the reception area well maintained.
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily equipment controls and calibration; maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) matching.
• Employee assistance and wellness programs, including a focus on promoting mental health.
• Generous paid time off.
• Monthly incentive pay based on performance metrics.
• Growth opportunities.
• Sign-on bonus of up to $3,500 for external candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED