Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care • Derby, CT

1d • $20 - $24

About The Position

The Medical Assistant supports examination and treatment of patients under the direction of an urgent care provider. The role includes patient check-in and registration, interviewing patients, measuring and recording vital signs, drawing and collecting blood samples, preparing specimens for laboratory analysis, and preparing examination rooms.

The position also combines clinical and front-desk duties, including patient intake, point-of-care testing, appointment scheduling, referrals, answering patient questions, maintaining medical records and supplies, and keeping exam rooms and reception areas ready for use. The Medical Assistant performs equipment controls and calibration, maintains quality assurance records, and completes opening and closing duties.

Requirements

• High school diploma.
• Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
• A qualifying Medical Assistant certification is required, or an accepted alternative qualification or experience listed in the posting.
• For candidates with under one year of Medical Assistant experience, one of the listed approved Medical Assistant certifications is required at hire: CCMA, CMA, RMA, NCMA, or NRCMA.
• In lieu of an approved Medical Assistant certification, the posting accepts one or more of the specified alternatives: at least one year of Medical Assistant experience in a hospital or urgent care setting, at least one year of phlebotomist experience, graduation from an accredited nursing school or LPN/RN status, EMT certification, or CNA certification.
• Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
• CPOE certification for order entry is required within two weeks of the start date.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all people fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

• Graduate of a Medical Assisting Program.
• Medical Assistant experience.
• Front desk experience.

Responsibilities

• Register patients, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule patient appointments for the assigned center.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions about their care and keep patients informed of their status.
• Inform technical staff about patient flow.
• Prepare patients for examination by conducting interviews, verifying patient information, recording medical history, and confirming the purpose of the visit.
• Measure preliminary physical indicators, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
• Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide information to the provider.
• Draw and collect blood samples and prepare specimens for laboratory analysis.
• Prepare treatment rooms and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
• Complete order sheets to maintain supply inventory and regularly check expiration dates.
• Maintain medical records and scan charts to patient files.
• Answer phone calls and collect and sort incoming and outgoing daily postal correspondence.
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions for daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) matching.
• Employee assistance and wellness programs, including a focus on promoting mental health.
• Generous paid time off.
• Bonus opportunity of up to $600 per month.
• Growth opportunities.
• Sign-on bonus of up to $3,500 for external candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED