Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care • Branford, CT

3d • $20 - $24

About The Position

The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. The role includes managing patient check-in and registration, interviewing patients, measuring and recording vital signs, and documenting information in patient charts. The Medical Assistant also collects blood samples and prepares specimens for laboratory analysis, conducts point-of-care testing, and prepares treatment rooms. The position supports patient flow and follow-up, maintains supplies and equipment, and performs front-desk and administrative duties at an urgent care center.

Requirements

• High school diploma required.
• Basic Life Support (BLS) certification required at the time of hire through the American Red Cross or American Heart Association.
• For candidates with under one year of Medical Assistant experience, one of the following certifications is required at the time of hire: CCMA, CMA, RMA, NCMA, or NRCMA.
• In lieu of an approved Medical Assistant certification, the posting accepts one or more of the following: at least one year of Medical Assistant experience in a hospital or urgent care setting, at least one year of phlebotomist experience, graduation from an accredited school of nursing, LPN or RN status, EMT certification through the National Registry of Emergency Medical Technicians, or CNA certification.
• Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
• CPOE certification for order entry is required within two weeks of the start date.
• Basic Medical Assistant skills.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, with the ability to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

• Graduate of a Medical Assisting Program preferred.
• Medical Assistant experience preferred.
• Front Desk experience preferred.

Responsibilities

• Conduct patient registration, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule appointments for the assigned center.
• Coordinate provider referrals to specialists.
• Answer patient questions about their care and keep patients informed about their status.
• Inform technical staff about patient flow.
• Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
• Measure preliminary physical indicators, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
• Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
• Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
• Complete order sheets to maintain supply inventory, and regularly check supply expiration dates.
• Maintain medical records and scan charts into patient files.
• Answer phone calls and collect and sort incoming and outgoing postal correspondence.
• Ensure the reception area is well maintained.
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) matching.
• Employee assistance and wellness programs, including a focus on promoting mental health.
• Generous paid time off.
• Bonus of up to $600 per month.
• Growth opportunities.
• Sign-on bonus up to $3,500 for external candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED