Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care•Wethersfield, CT

1d•$20 - $24

About The Position

The Medical Assistant assists with the examination and treatment of patients under the direction of an urgent care provider. The role supports patient check-in and registration, interviews patients, measures and records vital signs, collects blood samples, prepares specimens for laboratory analysis, and prepares treatment rooms. It also includes front-desk, patient-flow, supply, equipment, and medical-record responsibilities in an urgent care center.

Requirements

High school diploma.
Basic Life Support (BLS) certification at the time of hire through the American Red Cross or American Heart Association.
For candidates with less than one year of Medical Assistant experience, one of the listed Medical Assistant certifications is required at hire: CCMA, CMA, RMA, NCMA, or NRCMA.
In lieu of an approved Medical Assistant certification, qualifying alternatives at hire include one or more of the specified credentials or experience: at least one year of Medical Assistant experience in a hospital or urgent care setting, at least one year of phlebotomist experience, graduation from an accredited school of nursing or LPN/RN status, EMT certification, or CNA certification.
Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
CPOE certification for order entry is required within two weeks of the start date.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to treat people fairly, respectfully, and sensitively across cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients, secure required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by confirming patient information, recording medical history, and verifying the purpose of the visit.
Measure preliminary physical indicators, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide results or patient information to the provider.
Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.